Frequently Asked Questions

What to Expect From Your Visit to the Pierce Emergency Center

What happens when I arrive at the Emergency Department?

When you arrive, you will meet with a member of the emergency triage team who will evaluate your condition. It is very important that the most seriously ill and/or injured persons be treated first.

Before you can be treated in the Emergency Department, you must sign a consent form to authorize appropriate medical treatment to be determined by the emergency medical team. Consent from a parent or legal guardian is required for children.

Will I have to wait to see a nurse or physician?

Every effort is made to provide prompt care but you may have to wait before you are seen by a medical professional. There are a variety of reasons for this. The most common reason is that other patients may need to be treated first due to a more serious injury or illness. You may also have to wait for procedures such as x-rays and laboratory tests, and the results can take awhile to be obtained and reviewed. Your patience is always appreciated.

Will I receive care instructions before I leave the Emergency Department?

Yes, and it is very important that you understand and follow these directions accurately. Please speak with the nurse or doctor before you leave the Emergency Department if you do not understand the instructions. Patients are responsible for their own care after they leave the Emergency Department. Patients are also responsible for and strongly encouraged to arrange follow-up appointments with their regular physicians. Emergency care centers can refer patients to appropriate physicians for follow-up care if necessary.

Who will treat me at the Emergency Department?

The emergency medical team consists of physicians, nurses and paramedics who are specially trained for emergency medicine. This team is specifically trained to treat all types of medical emergencies. Some of the most common are:

• Heart Attacks
• Burn injuries
• Violence-related injuries
• Poisonings
• Emotional distress
• Injuries from accidents at home or at work
• Injuries from automobile accidents
• Sexual Assault

Will I be allowed to have visitors during my treatment?

Yes, usually, but the number of visitors in the emergency area is kept to a minimum. This allows the emergency team sufficient space to do their job quickly and effectively. It ensures that the patients are receiving the best medical care as well as maintains an appropriate level of privacy. Every effort is made to keep your loved ones informed of your condition as well as allow them to be with you when possible.