Price Transparency Information

Contact Information

Our Patient Financial Services department is available to answer any questions you may have about the cost of an upcoming procedure, test or admission.

Contact us at 603-543-5693 
Monday through Friday from 8:30am to 4:00pm.

Understanding Hospital Prices PDF

Price Transparency Frequently Asked Questions PDF

Costs of Common Procedures / Services at Valley Regional Healthcare

Understanding Healthcare Prices: A Consumer Guide

Comprensión de los precios de la salud: una guía del usuario PDF

BEFORE YOUR HOSPITAL PROCEDURE / STAY

Cost Estimator

Valley Regional Healthcare can help you better understand and plan for any out-of-pocket health care costs by providing our patients with information on costs for an upcoming service or
procedure.

Please note that prices offered are estimates only – procedure costs will vary based on your specific circumstances including health insurance status and changes in coverage; length of time spent in the hospital; additional tests or procedures ordered by your physician; or any unforeseen conditions or circumstances surrounding your care or recovery.

If you have health insurance and would like a price estimate, please contact your insurance provider by calling the telephone number on the back of your health insurance member card or by visiting their website. The Affordable Care Act requires health insurance companies to provide pricing information to their customers, including both the hospital portion as well as the physician services.

If you don’t have health insurance and would like to receive an estimate of your financial responsibility for an upcoming service or procedure, please call us at 603-543-5693, and we can help determine the estimated cost of an upcoming service or procedure.

To help us better serve you, please feel free to download and use the Consumer Checklist, which identifies some of the information that we’ll need to provide you with a price estimate. Price estimates provided by Valley Regional Healthcare will represent the hospital portion of your medical bill only – physician services are billed directly from the physician name.

Price Transparency Toolkit

KNOW YOUR INSURANCE COVERAGE

If you have health insurance and would like a price estimate, there are steps you can take to understand your insurance coverage and protect yourself from surprise bills. Your insurance
company can answer questions about your coverage and anticipated costs. You can contact your insurance provider by calling the telephone number on the back of your health insurance member card or by visiting their website.

Based on your insurance plan, you may be billed for deductibles, co-payments or co-insurance for your procedure or medical care. All covered services will be billed directly to your insurance company. Below are some questions you can ask that will help you in determining your healthcare costs:

  • Ask your insurance company whether you need a pre-authorization or a referral before
    scheduling the procedure at the hospital
  • Ask your physician for the Current Procedure Terminology Code (CPT Code) or specific procedure descriptions – and then ask your insurance company if it is covered by your plan
  • Ask your insurance company if the hospital is in-network with your insurance plan
  • Ask the hospital if any additional tests will be ordered, or if there will be any additional physicians who will be taking care of you during your procedure / hospital stay. These might include surgical, anesthesiology, pathology, radiology, etc.
  • Ask your insurance company for an estimate of out-of-pocket costs – this may include a copayment, deductible or co-insurance costs.

The Affordable Care Act requires health insurance companies to provide pricing information to their customers, including both the hospital portion as well as the physician services.

Click here for the approximate cost for your services.

In-Network vs. Out-of-Network

Valley Regional Healthcare does not participate in-network with all insurance plans. If you receive care from an out-of-network hospital or physician it could increase your out-of-pocket costs. To
verify your out-of-network services, contact your insurance company directly by calling the number listed on the back of your insurance card.

If you need assistance paying for your healthcare services, please contact us to learn more about our financial assistance programs and payment plans available to you.

Last Names A-K 603-543-5694


Last Names L-Z 603-543-5693

IF YOU ARE UNINSURED

Valley Regional Healthcare provides care to everyone who needs it, regardless of their insurance status or ability to pay. If you don’t have insurance coverage, we can provide you with information on available insurance options, eligibility requirements and applying for health insurance coverage. In addition, Valley Regional Healthcare provides discounts for those without insurance – contact our financial counselor at (603) 543-5693.

Last Names A-K   603-543-6994


Last Names L-Z   603-543-5693

If you leave a message, please speak slowly and provide your full name (with spelling), date of birth, daytime and evening phone numbers, and tell us briefly about your question or concern. Our staff will return your call within 24 business hours.

If you don’t have health insurance and would like to receive an estimate of your financial responsibility for an upcoming service or procedure, please call us and we can help determine the estimated out-of-pocket costs.

Last Names A-K 603-543-5694


Last Names L-Z 603-543-5693

Costs of Common Procedures / Services at Valley Regional Healthcare

Financial Assistance Brochure

UNDERSTANDING YOUR HOSPITAL BILL

Hospitals should provide information on billing and what to expect after their procedure or service, to help eliminate questions that might arise given that the billing process can be very confusing to patients – especially when why patients may get more than one bill for the same service.

After your procedure or discharge from the hospital, you will receive a hospital bill for services and care you received from the hospital during your procedure or stay. You may receive separate bills from your own physician, or from other physicians that provided care / services during your procedure or hospital stay.

If you have health insurance, we will bill your insurance company directly – you will see a summary of services billed directly to your insurance on your hospital bill.

You will receive an Explanation of Benefits from your insurance company which will explain what it paid the hospital for your care, or what it declines to pay. You may receive a bill for expenses not covered by your insurance company, such as co-pays, deductibles or co-insurance.

If you have any questions about your hospital bill, please contact us.

Our staff are available Monday through Friday from 8:30 AM to 4:00 PM

Billing questions about Hospital Services

603-543-6945 | Blue Cross Blue Shield
603-543-6943 | Medicare
603-543-6941 | Medicaid
603-543-6953 | Workers Compensation
603-543-6944 | All Other Insurances

Billing questions about other Valley Regional clinical services

603-543-6953 | HandHealth, Orthopaedics, Surgical Associates, and Urology

603-543-6955  | Associates in Medicine, Family Physicians,
Primary Care Family Medicine & Pediatrics, and Women’s Health

603-543-6955 | Valley Regional Primary Care Physicians-Newport