COVID-19 Information

Your safety and well-being are our top priority. We want to reassure you that you are under no additional exposure risk when seeking care at our hospital, clinics or Urgent Care facilities. We are taking all necessary measures and precautions to protect the safety of our patients and staff, and patients should feel confident in making and keeping their appointments.

Think you may need a test? It’s best to be tested at the first sign of symptoms.

We offer the PCR test and BinaxNOW COVID–19 Ag Card for COVID-19 testing.  The test that a patient receives will be determined by the testing provider after consultation with the patient. Please be aware that you may be financially responsible for all or a portion of the cost of your COVID test, please contact your insurance provider and read our COVID Test FAQs for more information.

In order to allow us to continue to offer patients the right care, at the right time, in the right place, we encourage individuals to seek care in the setting best designed to meet their needs – see below for details.

COVID-19 Testing Site

This setting is ideal for individuals seeking just a COVID-19 test and who do not feel they need a medical evaluation.

Offered: Monday-Friday by appointment only

Location: On Dunning Street adjacent to Urgent Care

Hours: 9am-1pm & 2pm-5pm

Please Read:

  • The rapid antigen test is not available in our COVID Testing site.
  • Please arrive at the testing site adjacent to Urgent Care and follow the Covid-19 testing signs. Please DO NOT enter the building through the Main Entrance, Urgent Care entrance or Emergency Room entrance.
  • Park in one of the designated Covid-19 testing parking spots and and call the COVID Hotline at (603) 542-7850. Let them know you have arrived for your scheduled appointment, and they will provide further instructions.
  • If you have insurance, please be sure to bring your card. Please see the COVID FAQs below for more cost information.
  • Minors MUST be accompanied by an adult.
  • If you can’t make your appointment, please call 603-542-7888 to cancel so that others can use the time slot.

Disclosure: Your appointment is for Covid-19 testing only. You will not be receiving a medical screening. If you are seeking medical attention, please visit our Urgent Care Department or Emergency Department. If you’re having problems scheduling your appointment, filling out the questionnaire, or have questions about the process please call us at (603) 542-7850; this phone is monitored Monday through Friday (9am-5pm).

Urgent Care

Open seven days a week, Monday – Friday 8am-8pm, Sat-Sun 8am-6pm, no appointment necessary. Urgent Care services are available for individuals who have an urgent medical need that requires a medical evaluation. A convenient option for individuals who are unable to get a timely appointment with their primary care physician or do not have one.

Emergency Department

Open seven days a week, 24 hours a day. This setting is ideal for individuals that need immediate medical attention and intervention in an emergency situation, and not for routine testing.

Primary Care Office

(Associates in Medicine, Valley Family Physicians, Valley Primary Care)

Patients will need to schedule an appointment with their Primary Care Provider. All practices are open Monday through Friday 8am-5pm. The type of COVID testing will be at the discretion of the provider who will then determine the appropriate test.

How do I protect myself?

It is understandable to feel uncertain or anxious during a public health crisis, and we need to remember to avoid making assumptions about others’ perceived symptoms or concerns. The best way to prevent infection is to wash your hands and keep your hands away from your face.

Here are the current CDC recommendations to help prevent the spread of respiratory viruses:

Take everyday preventive actions for respiratory infections, such as avoiding close contact (CDC defines as “within 6 ft.”) with people who are sick, staying home when sick, and washing hands often.

Avoid traveling to places with widespread or sustained community transmission of the coronavirus. A good place for reliable travel information can be found at

What if I have more concerns?

The most up-to-date information is available from the CDC:

New Hampshire COVID Info:

General questions or further information on the virus can be directed to:

211NH: Dial 211

The New Hampshire Bureau of Infectious Disease Control at 603-271-4496

The Vermont Department of Health at 802-863-7200.

Testing Cost Info

Implementing Expanded Coverage for Essential COVID-19 Diagnostic Testing and Related Services

The Departments of Health and Human Services (HHS), Labor (DOL) and Treasury jointly issued guidance April 11 implementing legislative provisions specific to COVID-19 diagnostic testing and services from the Families First Coronavirus Response Act (FFCRA) and the Coronavirus Aid, Relief, and Economic Security (CARES) Act. The guidance is in the form of Frequently Asked Questions (FAQs) similar to previously issued COVID-19 related guidance from DOL and HHS.

The guidance principally implements the requirement for group health plans and group and individual health insurance (health plans) to cover both certain diagnostic testing and certain related items and services provided during a medical visit with no cost sharing. The following is a summary of key provisions.

Cost Sharing. Beginning March 18, 2020, health plans are required to cover COVID-19 related diagnostic testing and related items and services provided during a medical visit with no cost sharing, which includes deductibles, copayments and coinsurance. In addition, plans cannot impose prior authorization or other medical management requirements on such services.

Diagnostic Testing, Items and Services, and Care Sites. Health plans are required to cover approved COVID-19 diagnostic testing. The serological test, used to detect the presence of COVID-19 antibodies, also is considered an approved test. In addition, items and services related to COVID-19 testing and furnished during a health care provider visit, whether in person or through a telehealth visit, will be covered. Such visits could include traditional sites of care such as provider offices, urgent care centers and emergency departments, as well as non-traditional sites such as drive-through and other testing sites.

Health Plan Reimbursement of Diagnostic Test. Health plans are required to reimburse providers for COVID-19 related diagnostic testing. If the health plan has a negotiated rate with the testing provider in place prior to the COVID-19 national emergency, that negotiated rate would apply during the emergency period. If the health plan does not have a negotiated rate with the test provider (i.e., the provider is out-of-network), the plan can either negotiate a payment rate with the provider or pay the provider an amount that equals the case price for the service listed on the provider’s public website (see below).

Posting of Cash Price. Diagnostic testing providers, including both hospital and commercial laboratories, must post the cash prices for their COVID-19 testing services on a public website. For example, a hospital lab providing diagnostic testing would need to post the cash price on the hospital’s website. HHS is authorized to fine testing providers that fail to comply and submit a corrective action up to $300 per day.

Health Plan Terms of Coverage and Benefit. Health plans would be permitted to make changes mid-year to increase benefits or decrease cost-sharing for services related to COVID-19 diagnosis and/or treatment. HHS encourages states to take a similar approach in their oversight of health plans.

Cost of Testing

The current cost of the COVID-19 test is $249.00.

Further Questions

If you have questions, please contact the AHA at 800-424-4301.

Spiritual Care

During the COVID Pandemic, Valley Regional Hospital (VRH) will be taking steps to protect patients, visitors, and health care workers. At various times, this may include screening and limiting visitors. Know that your loved one is not alone. All patients are supported by our nursing and other staff throughout their hospitalization. Our care teams will work with families to maximize communication and updates.

Local chaplains will:

  • Provide support during end of life care, a crisis, and ongoing recovery
  • Provide a listening ear, spiritual and emotional support to patients, relatives, friends, and healthcare workers.
  • Connect through phone or tele-visits.

During this time consider connecting with loved ones:

  • Through frequent telephone and video visits
  • Writing notes
  • Providing photos, comforting music or other mementos of home to let your loved ones know you are thinking of them

8 Things to Know About COVID-19 Vaccines

Valley Regional Hospital does not currently offer COVID-19 vaccines. Click the button below to find a convenient vaccination location and schedule yours today!