*Effective March 10, 2023: The dedicated COVID testing site will be closed. COVID-19 testing will still be available in Urgent Care and Emergency Department as part of a full assessment and at the discretion of the treating provider. We will no longer offer COVID-19 testing as a stand alone service. 

Covid-19 Information

Think you may need a test? It’s best to be tested at the first sign of symptoms.

We offer the PCR test and BinaxNOW COVID–19 Ag Card for COVID-19 testing. The test that a patient receives will be determined by the treating provider after consultation with the patient. Please be aware that you may be financially responsible for all or a portion of the cost of your COVID test, please contact your insurance provider and read our COVID Test FAQs below for more information.

In order to allow us to continue to offer patients the right care, at the right time, in the right place, we encourage individuals to seek care in the setting best designed to meet their needs – see below for details.

Associates in Medicine (603) 543-6900 | Valley Primary Care (603) 542-6700

Patients will need to schedule an appointment with their Primary Care ProviderAll practices are open Monday through Friday 8am-12pm & 1pm-5pm. The type of COVID testing will be at the discretion of the provider who will then determine the appropriate test.

Open seven days a week, Monday – Friday 8am-8pm, Sat-Sun 8am-6pm, no appointment necessary. Urgent Care services are available for individuals who have an urgent medical need that requires a medical evaluation. A convenient option for individuals who are unable to get a timely appointment with their primary care physician or do not have one.

Open seven days a week, 24 hours a day. This setting is ideal for individuals that need immediate medical attention and intervention in an emergency situation.

Additional COVID-19 Resources

The most up-to-date information is available from the CDC: COVID-19 Vaccines
New Hampshire COVID Info: https://www.nh.gov/covid19 General questions or further information on the virus can be directed to: 211NH: Dial 211 The New Hampshire Bureau of Infectious Disease Control at 603-271-4496 The Vermont Department of Health at 802-863-7200.

We will call you the day your results arrive. If you need a copy of your results, please reach out to the Medical Records department at (603) 542-1831. In addition, patients can print their results from their individual myVRH patient portal.

Implementing Expanded Coverage for Essential COVID-19 Diagnostic Testing and Related Service

The Departments of Health and Human Services (HHS), Labor (DOL) and Treasury jointly issued guidance April 11 implementing legislative provisions specific to COVID-19 diagnostic testing and services from the Families First Coronavirus Response Act (FFCRA) and the Coronavirus Aid, Relief, and Economic Security (CARES) Act. The guidance is in the form of Frequently Asked Questions (FAQs) similar to previously issued COVID-19 related guidance from DOL and HHS.

The guidance principally implements the requirement for group health plans and group and individual health insurance (health plans) to cover both certain diagnostic testing and certain related items and services provided during a medical visit with no cost sharing. The following is a summary of key provisions.

Cost Sharing. Beginning March 18, 2020, health plans are required to cover COVID-19 related diagnostic testing and related items and services provided during a medical visit with no cost sharing, which includes deductibles, copayments and coinsurance. In addition, plans cannot impose prior authorization or other medical management requirements on such services.

Diagnostic Testing, Items and Services, and Care Sites. Health plans are required to cover approved COVID-19 diagnostic testing. The serological test, used to detect the presence of COVID-19 antibodies, also is considered an approved test. In addition, items and services related to COVID-19 testing and furnished during a health care provider visit, whether in person or through a telehealth visit, will be covered. Such visits could include traditional sites of care such as provider offices, urgent care centers and emergency departments, as well as non-traditional sites such as drive-through and other testing sites.

Health Plan Reimbursement of Diagnostic Test. Health plans are required to reimburse providers for COVID-19 related diagnostic testing. If the health plan has a negotiated rate with the testing provider in place prior to the COVID-19 national emergency, that negotiated rate would apply during the emergency period. If the health plan does not have a negotiated rate with the test provider (i.e., the provider is out-of-network), the plan can either negotiate a payment rate with the provider or pay the provider an amount that equals the case price for the service listed on the provider’s public website (see below).

Posting of Cash Price. Diagnostic testing providers, including both hospital and commercial laboratories, must post the cash prices for their COVID-19 testing services on a public website. For example, a hospital lab providing diagnostic testing would need to post the cash price on the hospital’s website. HHS is authorized to fine testing providers that fail to comply and submit a corrective action up to $300 per day.

Health Plan Terms of Coverage and Benefit. Health plans would be permitted to make changes mid-year to increase benefits or decrease cost-sharing for services related to COVID-19 diagnosis and/or treatment. HHS encourages states to take a similar approach in their oversight of health plans.

Cost of Testing

The current cost of the COVID-19 test is $249.00, but insurance may or may not cover this cost. Please inquire with your insurance for more information. Please be aware additional expenses may be incurred during your visit. Patients that have no insurance benefits can get coverage for testing through the HRSA COVID Fund. Our billing team will work with you to enroll in government programs that can cover the costs.

Please note: If an individual is not covered, the cost is the responsibility of the patient.

Further Questions

If you have questions, please contact the AHA at 800-424-4301.

During the COVID Pandemic, Valley Regional Hospital (VRH) will be taking steps to protect patients, visitors, and health care workers. At various times, this may include screening and limiting visitors. Know that your loved one is not alone. All patients are supported by our nursing and other staff throughout their hospitalization. Our care teams will work with families to maximize communication and updates.

Local chaplains will:

  • Provide support during end of life care, a crisis, and ongoing recovery
  • Provide a listening ear, spiritual and emotional support to patients, relatives, friends, and healthcare workers.
  • Connect through phone or tele-visits.

During this time consider connecting with loved ones:

  • Through frequent telephone and video visits
  • Writing notes
  • Providing photos, comforting music or other mementos of home to let your loved ones know you are thinking of them

Connect with us

At VRH, you are at the center of our coordinated care system, where efficient, effective services are tailored to your needs by providers you know and trust.

Our staff strives to provide compassionate, affordable, high quality care in our community.

Dear community, our primary care practices are currently experiencing phone issues. If needed, please use the patient portal to message your provider, refill your prescription, and more. We are working to fix this issue as soon as possible.

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