Visitor & Caregiver Policy
In response to increasing COVID-19 cases, we have updated our policy to keep our patients, community and health care workforce safe to care for current and future patients.
In general, patients may be accompanied by one (1) visitor or caregiver at a time. No visitors under the age of 12 are permitted, except at end of life.
Specific exceptions in various situations are outlined below.
Emergency Department & Urgent Care
- Visitors are not allowed. One (1) caregiver may be allowed at the discretion of the clinical team as conditions necessitate.
Pediatric patients are allowed two (2) caregivers.
- Patients on the inpatient unit are allowed one (1) visitor or caregiver per day limited to one (1) hour, except for family
meetings or at the end of life. Visiting on the inpatient unit will be restricted to the hours of 8am to 8pm. Visitors will be
restricted to three (3) individuals per patient in total, except at the end of life. Nursing staff will identify the visitors
that the patient or guardian wishes to designate upon admission, and those visitors will be designated for the entire
- Adults in the outpatient setting are permitted one (1) visitor or caregiver.
Outpatient Prenatal Patients
- Prenatal patients are permitted two (2) adult primary caregivers for a
clinic visit. Newborns are allowed two (2) adult visitors or caregiver.
- Ambulatory (outpatient) pediatric patients are permitted one (1) adult primary
caregiver for a clinic visit. Newborns are allowed two (2) adult visitors or caregivers.
- For adult patients receiving same-day surgery, one (1) visitor or caregiver is allowed into the facility in order to
accompany the patient during their check-in and pre-procedure preparation (if necessary). One (1) responsible adult
visitor or caregiver is required to enter facility post-operatively for review of discharge instructions. For pediatric
patients receiving same-day surgery, two (2) visitors or caregivers are allowed
- For family meetings, two (2) family members (as designated by the patient) may aend. When applicable, one (1) of the
attendees should be the surrogate or stand-in decision maker or Designated Power of Aorney (DPOA). One (1)
additional person may attend to support the DPOA. Both family members may aend the meeting in person. Other
interested family members may be present by phone
End of Life Visitation
- No more than two (2) visitors may be in the room at one time. Exceptions may be considered by the attending provider.
COVID (+) or Suspected – No visitors will be permitted for COVID (+) or patients with suspected COVID except at end of
life, with the approval of the attending provider.
- To minimize risk, we encourage patients who are able to receive care without the presence of a visitor or caregiver to do so. All visitors and caregivers are encouraged to wait outside the facility whenever possible.
- Anyone entering VRH buildings will be screened for COVID-19.
- Visitors and caregivers are required to wear a medical mask of their own when entering a VRH facility. If they do not have a mask then one will be provided. If a visitor or caregiver refuses to wear a mask, they will be asked to leave
We encourage patients and those who transact financial business with the hospital to call 603-543-5693 or 603-543-5694 rather than presenting to the hospital when able.
* Individuals unable to wear a face mask due to a disability. may request reasonable modifications according Americans with Disabilities Act (ADA)